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Refunds and Exchanges:
Changes and cancellations to orders placed at Solutions Department can only be made by calling our Customer Service Department at 248-886-0668 Monday – Friday 8:00 am to 5:00 pm (EST).

Please contact us by email or by telephone 248-886-0668, to receive a return authorization number. If you would like an EXCHANGE, we will process the exchange order and send your replacement item(s) free of shipping charges. It is our policy to refund the cost of merchandise only; your shipping charges are not refundable.

Please send questions or comments using the form below.

Contact Form

Solutions Department LLC
2631 Lansdowne Rd.
Waterford, Michigan 48329-2943

PHONE: (248) 886-0668


Monday – Friday 8 AM – 5 PM (EST)